Tree Service Lead Machine – Privacy Policy

Effective Date: [01/01/2026]

Tree Service Lead Machine (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in compliance with applicable laws, including Massachusetts data protection regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information (PII)

Information that identifies or can reasonably be linked to an individual, including:

  • Name

  • Email address

  • Phone number

  • Service address

  • Business information (for clients)

B. Lead Information

As a lead generation company, we may collect and process:

  • Service requests submitted through forms

  • Property-related details (e.g., tree service needs)

  • Communication preferences

C. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

  • Provide and operate our lead generation services

  • Match consumers with tree service providers

  • Communicate with users and clients

  • Improve website performance and user experience

  • Comply with legal obligations

We do not sell personal information in the traditional sense; however, we may share lead data with service providers as part of our core business function.

3. How We Share Information

We may share information with:

A. Service Providers (Core Business Function)

We share submitted lead information with tree service companies and contractors to fulfill service requests.

B. Vendors and Contractors

Third parties who assist with:

  • Website hosting

  • Marketing and analytics

  • CRM and communication tools

C. Legal Compliance

We may disclose information:

  • To comply with legal obligations

  • To enforce our Terms

  • To protect rights, property, or safety

4. Massachusetts Data Security Compliance (201 CMR 17.00)

If you are a Massachusetts resident, we maintain reasonable administrative, technical, and physical safeguards to protect your personal information, including:

  • Secure storage of personal data

  • Encryption of sensitive data where appropriate

  • Access controls limiting who can view personal data

  • Monitoring for unauthorized access or use

5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Opt out of communications

To exercise these rights, contact us at: support@tslmusa.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and usage

  • Support marketing efforts

You can control cookies through your browser settings.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. You should review their privacy policies before providing any information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Data Security

We take reasonable measures to protect your information; however, no method of transmission over the internet is completely secure. Use of the site is at your own risk.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or your data, contact:

Tree Service Lead Machine
Email: support@tslmusa.com
Phone: 857-344-0999
Address: 11 Apex Dr, Suite 300-A Marlborough MA 01752